Why Our Law Firm?

Hundreds Of Cases Handled- Millions Of Dollars Won.
We have an A+ rating with the BBB.
United Policyholders Member.
We have a 11-part Client Services Guarantee.
Convenient Office Locations By Appointment: Metairie, New Orleans, Harvey & Baton Rouge

See why our clients love working with us.

“What I love about him is his Honesty and Integrity and how professional he handles his business”.
"I am very pleased with the work that Mr.Lavis has done for me and would highly recommend him to anyone. First, he explained all of the legal paperwork in a clear and understandable way. He also worked my case from every angle posable to give me the best odds for winning my case, he was also very easy to get in contact with whether by text, email or a phone call The most important reason I would recommend Mr.Lavis is he is a man of his word, any time he said he was going to do something, he was on top of it and would let you know what to expect going forward."
“He’s got great personality and is very helpful”.

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Or Call 504-834-4000

Charles Lavis' Promise To Clients

Close Personal Attention

I promise I will answer all your questions, meet with you as often as you wish, and do everything possible to treat you the way I like to be treated when I’m the client.

Immediate Access

If I’m in the office and available when you call, I promise I will speak with you immediately. If I’m out of the office or with a client, I will return your call as soon as possible.

Competent Services

The seminars and workshops I attend allow me to provide you with the latest information, most effective techniques, and most efficient methods so you receive the full legal protection the law allows

Quick Response

Whenever you need something from my office, please don’t hesitate to call. If I’m not available at that moment, feel free to ask my legal assistant to help you. If they cannot fulfill your request, I’ll handle it for you as soon as I’m available.

See what our clients have to say

Read what our clients have to say

Thank you for taking my insurance case when other lawyers wouldn’t. Other lawyers told me that it was too late to file a lawsuit. Thanks for all of your hard work and the additional money that you got for me. Great Job! You are my lawyer for life. When other friends and family ask me if I know of a good lawyer, I will certainly give them your name and telephone number.”

Brenda Pitts

Client

“Mr Lavis and his staff are very helpful, friendly and handle our case very professional. Mr. Lavis would take his time to fit with your schedule. We are very happy with the results and we would like to recommend to any one needs legal help.”

Lam Nguyen

Client

“I sought the services of Attorney Charles Lavis because I was getting nowhere with my homeowner’s insurance company. It had been approximately six months since Hurricane Katrina and they were basically shuffling by case from adjuster to adjuster. After securing the services of Mr. Lavis, I received my settlement within weeks. I was/am very pleased with his efficiency of service and professionalism. I have already recommended him to family members who are going through the same ordeal. I am reassured knowing that there is an attorney that I can turn to in times of need.”

Nia Vaughn

Client

“We have dealt with lawyers before, but none compare to you. You are compassionate, caring and selfless. We can’t thank you enough for the great job you did and the time you gave of yourself. We highly recommend your services to anyone. We will not hesitate to call should we need your services again. Thanks again and God Bless.”

David Vickers

Client

Typical Client Work Flow

Evaluate The Claim

I will spend time exploring documents and any policy language for coverage issues to determine what has and has not been paid and why.

Gather Evidence & Demand Payment

I will gather evidence and any necessary estimates or expert opinions to present to the homeowners insurer and will use the documents to demand timely payment.

File Suit, If Necessary

I will file suit, where necessary, to recovery for non-payment or underpayment of the homeowner’s claim and gladly represent you in court.

Client Services Guarantee

When you hire my services, I promise you will receive…

Close Personal Attention

I promise I will answer all your questions, meet with you as often as you wish, and do everything possible to treat you the way I like to be treated when I’m the client.

Immediate Access

If I’m in the office and available when you call, I promise I will speak with you immediately. If I’m out of the office or with a client, I will return your call as soon as possible.

Prompt Return Calls

I promise I will make every effort to return your phone calls promptly. If I am tied up and can’t return your call, I’ll ask my legal assistant to call you and set a time for our telephone appointment.

Quick Response to Your Requests

Confidential Service

I promise I will provide all of your legal services myself. I will not delegate your work to a junior attorney.

Fair and Reasonable Fees

I keep close watch on my overhead costs and regularly monitor my fees to make sure they are fair and reasonable for both of us. The best lawyer-client relationship is when both you and I are happy. I promise to work with you to that end.

Current Knowledge

work hard to maintain the highest level of knowledge in the areas in which I practice. I eagerly attend continuing seminars, workshops and roundtables so I stay up to date on the newest laws and latest court decisions.

Competent Services

The seminars and workshops I attend allow me to provide you with the latest information, most effective techniques, and most efficient methods so you receive the full legal protection the law allows.

Contingency Fee

I work on a contingency fee basis. This means I receive my fee out of the money I recover for you. If I do not recover any money, I don’t receive a fee, costs or expenses. I will never ask you for a retainer or deposit. I get paid only after I collect money for you.

Value in Every Respect

My goal is to make sure you feel the value you receive from me is always greater than the fee you pay. So while I can’t guarantee my fees will always be low, I can guarantee they will always be fair. I want you to receive more value from me than any other lawyer you know and I’ll work hard to make sure you do.